ADVERTISING FEATURE: Experienced junk removal with The Pronto Junk Team

A FERN BAY couple are making a big impact on the lives of people struggling under the weight of junk and clutter.

Cody Carroll and Jess Clune are ‘The Pronto Junk Team’, offering a range of junk removal services across the Hunter region.

“We started The Pronto Junk Team in 2025 after realising just how many families and individuals were struggling with clutter, heavy lifting, and the stress that comes with clearing out a space,” Cody and Jess said.

“What began as a simple idea to help people feel more in control of their homes and lives quickly became something we were passionate about.”

Cody and Jess operate from a simple principle: “If it needs to be lifted, cleared or taken away, we take care of it.”

Cody handles the heavy lifting, truck work and client visits (supported by one hardworking local employee), while Jess manages the bookings, communication and day-to-day organisation behind the scenes.

They now operate throughout Port Stephens, Newcastle and the broader Hunter region.

Their services include general junk removal, full property and deceased estate clean-outs, end-of-lease clearances, yard and shed clean-ups, spa removals and more.

The couple – who are currently expecting a baby – told NOTA they got into the business to help people “feel lighter and less overwhelmed”.

“There’s something incredibly fulfilling about walking into a space that feels stressful or impossible for someone, and leaving it clean, clear and manageable again,” they said.

“The look of relief and gratitude from our clients, especially those who have been trying to handle everything on their own, is easily the most rewarding part.”

Cody and Jess pride themselves on their customer care, offering individualised services and support depending on the circumstances.

“Pronto Junk stands out because of the level of care and personal attention we bring to every job,” they said.

“We’re not a big company, we’re a family-run team that treats each client like a real person, not just another booking.

“We take the time to understand the situation, work respectfully in every home, and we always prioritise rehoming, donating or recycling items when possible to reduce landfill.

“Reliability, genuine care and the personal touch we bring is what our clients consistently say makes us different.”

With Jess and Cody’s family about to grow in 2026, they have eyes on business expansion too.

“As we continue to grow, we have plans to expand our team even further with more trucks and more employees,” they said.